The Uber Eats food delivery service is having an outage in multiple countries that is preventing orders from being placed in the app.
Starting at approximately 1 PM EST, users worldwide have been reporting that when they attempt to use the Uber Eats app, they are receiving an 'internal server error'.
Source: Twitter
This error message typically means that there is problem with the configuration or programming code on the backend server that information is being pulled from.
Users are reporting that even though an error is being displayed, their charges are going through, but the order is not appearing in their dashboard.
@Uber_Support Hi, I just tried to order from ubereats but the app was giving me errors so i had refreshed and clicked order and it took the money from my card but order didn;t go through/show up
— juli (@riceangeI) July 10, 2020
According to DownDetector, reports of this outage are being detected in the USA, Europe, Australia, and other regions.
Uber Support has stated that they are aware of the issue and are working on it.
"There is a known issue that is preventing us from reviewing a trip. Our team is looking at this and working to get it resolved ASAP."
This is a developing story.
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